About Us
About us
Our company
We were founded in October 2012 in the belief we can provide items with excellent customer service for a great price.
We started out in October 2012 selling branded watches. Unfortunately this avenue was closed off to us after a few years as the major brands refused to allow smaller retailers without a real shop to continue to sell online. Using our experience in dealing with sourcing watches and jewellery, we have since branched out, adapted and have grown in to the luxury gift market offering digital and analogue watches, cufflinks, wallets, money clips and many other great items from our website and Amazon and eBay. We have an excellent reputation both on Amazon and eBay and you can check our website reviews on trustpilot as well.
In 2018 we created our watches, cufflinks and gifts brand Charles William London. This is made up from our names Simon Charles and Edward J William Chontow and the city we live in. After many years of sourcing branded watches we tried our hand at creating this brand. We noticed that you have to try many manufactures and designers in order to find the one that you would rely on in terms of quality. We have created this brand with our customers in mind. We came to the conclusion that you can get excellent items made that even surpass the quality of the major fashion brands, and we were still able to offer these items at a more competitive price.
We came up with a litmus test for our items. If we wouldn’t use our own items ourselves because we weren’t happy with the quality of it, we won’t sell it. Most of the items that we sell, we have used ourselves to test the quality and we love them!
Our team
Simon and Edward Chontow run this family company and have been doing so since we started. Dedicated to providing great service and items we have been fulfilling orders for many years now. We have many years experience in sourcing genuine branded items and only buy from reputable suppliers.
Our Ideals
As a warm family company we honestly believe that there are 3 things that we should never compromise on for our customers. These are:
- Superb customer service
- Quality products
- Best price
It is very difficult to achieve all these three procedures in an online experience but we do believe we are pretty close to perfecting it. Although some other shops will have similar items to us we think it will be hard for them to match us on all three fronts. If you see the same item for a cheaper price you may have to worry about customer service and if it is a similar item for cheaper, the concern is quality.
So for a blend of service, quality and price we believe you have found the right place.